![]() When clicked, you'll see a notification that an email will be sent to your account's email with the report attached. You can access it from the upper menu of your bot builder:īy clicking on " Send report" you can export a CSV file to your email address with the details of every user that talked to your bots, as well as all the variables saved by the bot during the interaction with this user. In the Analyze section > Users you'll find the same information displayed in the Metrics > Users section of your Account. If you want to get more information about the Metrics section, please check this article. In the Agent Reports section by clicking on "Send report" you can also export the information, but now the information will be related to the chat management of your agents.In the Channels > Users you'll be able to sort out the information by bot and export all the variables saved by a selected bot as a CSV file to your email.The email will be sent to the email address you use to log into Landbot. In the Overview > Users by clicking on "Send report" you can export the overall data of your brand in a single CSV file to your email, including the variables saved by all the bots from your account.This section is all about the data collected by your bots, and it's divided into three subsections: Overview, Channels, Agent Reports If you are not familiar with the concept of variables, please click here. Quick explanation before we start: Landbot saves the information in variables (for ex., can use Landbot system variables and create your own custom variables to export the data to your database. In this article, we want to help you to get the most from your bots and to show you the most used options to export the data from your bots. One of the biggest values of chatbots is the data collected□ Set a timer to get the time spent during the flow Launching a bot depending on browser language Resume flow based on external process with Landbot API (Request, Set, Go) Generate a URL that has variables from user answers How to pass WordPress logged in user data to Landbot Trigger a Global Keyword with JS (web v3)Ĭreate a Scale out of Buttons - Workaround Set the flow depending on the url path (for embedded landbots) Trigger Event if User Abandons Chat Using AWSĭisplay Bot During Business Hours Only (Livechat & Popup)Ĭookie consent banner (full page / full page embed)Īdd Captcha Verification (Non-Embedded Bots) How to not display Proactive Message to repeating Visitors Trigger Event if User Abandons Chat (For Non Developers) Conditional Welcome: Direct the Flow of Your Bot Based on External Parameters ![]()
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